Delivery times and shipping costs:
Shipping usually "same day" from Monday to Friday - if you order before 13:00. No shipping on Saturdays and Sundays. (Delivery usually 1-3 days in Germany, 3-8 days in EU, 14-20 days to USA and other countries).
(All Back-Ordered items will be shipped when available.*)
*thank you for your purchase! Unfortunately, due to high demand, some of the products you ordered are currently out of stock. We will ship these along with the rest of your order in approximately 3-4 business days. Please accept our apologies for the inconvenience.
If you would like a partial shipment or to adjust your current order, please feel free to contact us at any time.
We hope for your understanding and thank you for your trust in us.
A. Shipping costs and information:
Shipping of goods is available by default only to the countries listed below. Depending on the size of your order, the shipment will be made by DPD, UPS , DHL or by freight forwarding. The respective shipping costs can be found in the table below.
If you wish shipping to another country, please write us an e-mail (firstname.lastname@example.org) before ordering and tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you shortly if we can ship to the desired country and - if a delivery to the desired delivery address is possible - we will inform you about the shipping costs, because we have to ask our shipping partner in advance about the shipping possibility and the costs.
Alternative - worldwide shipping: We ship worldwide. You can find the respective shipping costs in the table below.
I. Shipping within Germany:
For shipping within mainland Germany, we charge a flat rate of (5,00) Euro per order. For shipping to German islands we charge an island surcharge of (8.85) Euro. From a gross order value of (200) Euro we ship free of charge.
For cash on delivery shipments we charge an additional uniform fee of (4.85) Euro.
Bulky goods surcharge: For items that exceed a weight of (35) kg, we charge in addition to the stated shipping costs per delivery address a surcharge of (5) Euro. This will be indicated separately on the respective product page.
II. shipping outside germany
We deliver to the following countries:
- All EU countries
The shipping costs to (12.85) are a flat rate of (200) Euro per order.
Price-dependent shipping: The shipping costs to (12.85) are up to a gross value of 100, - Euro, the shipping costs are a flat rate of 5, - Euro. Up to a gross merchandise value of 200,- Euro the shipping costs are a flat rate of 10,- Euro. If the gross value of goods exceeds 200,- Euro, we ship free of charge after (350).
Bulky goods surcharge: For items that exceed a weight of (35) kg, we charge in addition to the stated shipping costs per delivery address a surcharge of (10) euros. This will be indicated separately on the respective product page.
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of funds by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at https://ec.europa.eu/taxation_customs/home_de and on import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and, specifically for Switzerland, at http://xtares.admin.ch/tares/login/loginFormFiller.do.